Physical Installation

The CloudConnect device is designed for quick, tool-free installation in a wide range of indoor environments. It can be positioned freestanding in almost any dry area where water leaks may occur, and its sensing range can be extended through the use of optional external sensors.

Before You Begin

Before installing the device, make sure the following are ready:

• The scheme has been created in Andel Cloud

• An installer account with mobile app access is available

• The local Wi-Fi network is accessible

• You’ve identified the installation location and any required zones in the portal

• The device is powered (batteries installed)

Commissioning (onboarding) is done separately via the mobile app - you can find a link to the instructions at the end of this page.

Choosing an Installation Location

When selecting where to place the CloudConnect leak detection device:

• Choose a location where leaks are likely to occur, such as:

  • Under sinks

  • Behind appliances (e.g. washing machines, dishwashers)

  • In plant rooms, risers, or utility cupboards

  • Beneath toilets, baths, or water tanks

• Make sure the device is:

  • Indoor only – not exposed to weather, condensation, or dripping water

  • Away from standing water or frequent splash zones

  • Within range of a 2.4 GHz Wi-Fi signal

• Avoid placing it:

  • Directly under dripping pipework

  • On soft surfaces (e.g. carpet) where detection probes may not contact water

External Sensor Connection (Optional)

CloudConnect supports one external leak sensor, which connects via an M12 socket on the side of the device.

• Compatible sensor types:

  • Flexi-Pad – a thin, flexible sensor for under appliances or hard-to-reach areas

  • Point Sensor – a compact sensor for direct leak detection

To install an external sensor:

1. Unscrew the M12 blanking plug on the side of the device

2. Fit an M12 cable gland (finger-tight, no tools required)

3. Feed the sensor cable through the gland and connect the external sensor using the sensor terminals

When an external sensor is connected, the internal probes remain active. The device will trigger an alarm if either sensor detects water.

Ensure the gland is properly sealed to prevent debris ingress around the cable entry.

Commissioning Devices