Zone and Estate Management

Zones allow you to group devices by location within your scheme - making it easier to organise properties, assign user access, and understand exactly where alarms are triggered. You can create zones for buildings, floors, rooms, or other areas depending on the layout of your estate.

What Is a Zone?

Zones are logical groupings within a scheme used ti represent real-world locations. Devices and users are assigned to zones so that:

• Devices are easier to locate and manage

• Tenants only receive alerts relevant to their area

Zones can be nested, such as buildings having floors which each have apartments or rooms, so you can match the real layout of your property.

Accessing Estate Management

To view and manage zones:

1. Log into the Andel Cloud portal

2. In the menu at the top right of the screen, click "Estate"

You'll see a tree view of your current zone structure, including:

• Parent zones (e.g. buildings)

• Child zones (e.g. floors, rooms, areas)

If you click on a zone, you will see the details on the right:

• Zone name

• Zone type

• Who it was created by and when

• Zone Devices - the devices directly assigned to this zone

• Child Zone Devices - the devices assigned to zones that are children of this zone

• Assigned Tenants - the tenants assigned directly to this zone, who can access all zone devices and child zone devices

Creating and Editing a Zone

1. Click on an existing zone to select it as the parent (optional, having no zone selected will make the new zone a root level parent zone).

2. Click "Create" at the top of the zone list

3. Enter a name for the zone - this must be unique under its parent

4. Choose a zone type: Building, Floor, Room, or Area

5. (Optional) Assign available devices or tenants

All of these parameters can be changed after zone creation by clicking on the zone, then the "Edit" button at the top of the screen.

Zones can be moved or rearranged by dragging and dropping them to a new location

Deleting a Zone

To delete a zone:

1. Select the zone

2. Click "Delete" at the top of the zone list

3. Confirm the action

Deleting a zone will also:

• Delete all of its child zones

• Unassign any devices or tenants from those zones

Make sure you reassign any important devices or users before deleting.

Assigning Devices to Zones

There are three methods of assigned devices to zones:

1. When an installer is first configuring the device - see Commissioning Devices

2. Through the Estate menu - when creating or editing a zone, you can assign devices from the dropdown list. Devices already assigned to other zones will not appear.

3. Through the device's details menu - see Managing Devices

Assigning Tenants to Zones

Tenants are assigned to zones to define which devices they can access and receive alerts for.

• A tenant can be assigned to multiple zones, but only once per branch

• Tenants automatically inherit access to all child zones of any zone they're assigned to

• Tenants do not gain access to devices in parent zones

This ensures access is granular and appropriate for their needs.

Example

TODO add screenshot showing:

Andel Court
├── Floor 1
│   ├── Flat 1A
│   └── Flat 1B
└── Floor 2
    ├── Flat 2A
    └── Flat 2B

• Devices in "Flat 1A" are only visible to tenants assigned to that zone

• A tenant assigned to "Floor 1" can see both flats below it

• Devices in "Andel Court" are not visible to tenants assigned to Floor 1 or Flat 2A unless explicitly added